Who controls your information
Ben Dong Lvchun Trading Co., Ltd. operates this site and is responsible for the personal information it collects. Contact lvchun25@outlook.com. Our company contact address is Room 1-935, 3rd Floor, Former Township Enterprise Bureau Office Building, Jiexin Huayuan, Daxing Town, Luchun County, Honghe Hani and Yi Autonomous Prefecture, Yunnan Province, China.
Information you provide
We collect the email address, username and password you submit to create an account; passwords are stored as hashes. Checkout collects billing and delivery names and addresses, phone number, email, ordered items, totals and order status. A support form collects the name, email address and message you choose to provide. Do not submit card numbers, passwords, government identification or other unnecessary sensitive details.
Technical information and cookies
Our hosting server may record IP address, request time, requested page, browser information and error data for security and troubleshooting. WordPress uses cookies for login and WooCommerce uses cookies or session identifiers to remember a basket and checkout session. These functions are necessary for requested account and shopping features. The site currently does not intentionally enable advertising pixels or third-party marketing analytics.
How information is used
We use data to maintain your account and cart; process, investigate and fulfill orders; manage returns and cancellations; answer support messages; prevent misuse; secure the site; and meet recordkeeping obligations. Where a legal basis is required, we rely as appropriate on contract performance, legal obligations, proportionate legitimate interests in providing and securing the store, or consent for optional processing. Account registration is not consent to marketing.
Payment data
The current store can record an unpaid order without collecting a payment. A pending status does not mean funds have moved. If a payment provider is used for an actual payment, that provider handles its own authentication and relevant payment data under its policies. We do not receive or store a full card number or a PayPal password through this site.
Who may receive data
Only information needed for a task is shared with hosting and technical service providers, delivery and logistics partners for dispatched orders, payment providers for real payments, and professional advisers or authorities where necessary and lawful. We do not sell personal information or share it for cross-context behavioral advertising. We do not publish order data or support messages.
International handling
The operator is based in China and the site is hosted using its selected server services. Account, order and support information may therefore be processed outside your country, including China. Where applicable rules require transfer safeguards, we will use appropriate arrangements. Contact us before submitting an order if you need more information about handling in your location.
Retention
Account data is retained while the account is active and as needed to resolve associated issues. Transaction records may be retained for up to seven years after an order closes where needed for tax, accounting, disputes or legal obligations. Routine support messages are normally reviewed for removal within 24 months after resolution. Routine access logs are normally rotated within 30 days, except incident evidence. Necessary backups may retain deleted information for up to 90 days before rotation. A longer legally required retention period takes precedence.
Security
We use HTTPS, access controls, hashed passwords and limits on administrative access. No storage or transmission method is guaranteed secure. Use a unique password, keep your own devices secure and notify us promptly of suspected account misuse.
Your choices and requests
You can review order information and update account details in My account. Depending on where you live, you may have rights to access, correct, delete, restrict or obtain a copy of information, object to certain processing, or withdraw consent for optional processing. Email lvchun25@outlook.com to make a request. We may ask for proportionate verification and retain records we are required to keep. We will handle requests within applicable time limits and explain any lawful refusal. You may contact an eligible privacy regulator.
Cookie controls
You can remove or block cookies in your browser. Doing so may prevent login, cart persistence or checkout. Necessary session cookies do not provide advertising consent. If optional tracking is introduced later, this notice and any required consent controls will be updated before use.
Children, external sites and changes
The store is intended for people able to enter a purchase contract and is not directed at children under 16. Tell us if a child has provided data so we can review removal. External websites have their own notices. We may update this policy and display the effective date. Questions or concerns: lvchun25@outlook.com.